Currency: All prices on this web-site are in New Zealand dollars and include GST.
Payment: We accept credit cards (Visa and Master Card) through this secure on-line store or over the phone at 09 232 9792.
You may also complete your order online and then send in your payment (Cheque or Money Order) to:
Our New Eden
1513 Port Waikato Rd
RD5, Tuakau, 2695
New Zealand
Your order will posted as soon as your cheque clears. Please Note: All cheques are to be drawn on a New Zealand bank, in New Zealand dollars.
Payment may also be made by direct debit - please email: sales@ourneweden.co.nz (please copy and paste) for account details
Post and Packaging: Post and handling charges are calculated automatically during checkout depending on the weight of your order and destination.
Delivery times: Your order will be shipped by New Zealand Post usually within 2 business days. International orders ship by New Zealand Post Economy Air Mail and usually arrive within 7 to 14 days.
Insurance: All New Zealand orders are sent via New Zealand Post or New Zealand Couriers and are covered by insurance. International orders up to 8 books are covered for loss or damage; if you are an international customer ordering more than 8 books and need insurance, please contact sales@ourneweden.co.nz (please copy and paste) for a separate quote.
Returns: We guarantee that all products we sell are brand new, genuine and free of damage. All items are non-returnable. We do not accept returns. If your order is damaged or lost in transit we will send you a replacement once our insurance claim is satisfied by the Postal Service.
Privacy: We respect our customers' privacy. We never sell or otherwise share any of our customer's information, including e-mail, with any organization or individual. The e-mail address that you provide upon checkout is for communication regarding your order. Most customers also choose to receive the newsletter. We will only send you email newsletters if you explicitly opt in.
Security: Shopping at www.OurNewEden.co.nz is 100% secure. Your credit card information that you provide during checkout is encrypted and cannot be viewed by any third party. We use a secure payment processing engine to ensure secure transmission of your information.
